Available Cases
These Business Case Journal cases are available for review and purchase in PDF format. For review copies or reprint permissions, please contact Roy Cook, Director of Development, at cook_r@fortlewis.edu
View Excel file for more detailed information.
No. |
Title |
Author(s) |
Year |
Key Words 1 |
Key 2 |
Key 3 |
| 1 | Singleton Home Health Care Medical Supply, Inc. | Cara Peters, Robin Soster, & Marilyn Okleshen | 2008 Summer | health care | government regulation | product line extensions |
| 2 | Hunger Mountain Cooperative: Buliding Consensus in a Member-Owned Cooperative | Bonalyn J. Nelson | 2008 Summer | member-owned cooperatives | organizational growth | leadership |
| 1 | Nordstrom in 2003: Embarking on its Second Century of Business | Ann Mooney | 2008 Summer | retail | department stores | family-run businesses |
| 1 | Dilip's Gemstone Business | Kiran Desai & Harha Desai | 2008 Summer | gemstone industry | technology and manufacturing strategy | growth strategy |
| 1 | The Good Life | Megan Biskup & Christomper Reisinger | 2007/2008 | tobacco industry | niche marketing | entrepreneurship |
| 2 | The Process Flow and Scheduling in the Fairbanks County State Court | Jacob Simons, Jerry Wilson & Maciek Nowak | 2007/2008 | court cases | service operations | scheduling |
| 3 | Creating a High Performance Team Through Transformational Leadership | Wolfgang Jenewein & Christian Schmitz | 2007/2008 | transformational leadership | teamwork | sailing |
| 4 | Wal-Mart and Vlasic Pickles | Karen Berger | 2007/2008 | management | supply chain | loss leader |
| 5 | Beyond a Reasonable Doubt | Elizabeth Ann McCrea & Gladys Marie Torres-Baumgarten | 2007/2008 | court case | sabotage | organizational behavior and design |
6 |
EADS Airbus Industries Incorporated | Anthony F. Jurkus, Michel Kalika, Edward O’Boyle | 2006/2007 Winter | strategic management | international business | |
7 |
The National D-Day Memorial: The Right Vision Becomes A Question Of Ethics | Stewart Husted | 2006/2007 Winter | marketing management | leadership | non-profit management/marketing |
8 |
Marketstar: A Channel Services Pioneer | Erhard K. Valentin, Heather Hess-Lindquist | 2006/2007 Winter | marketing | strategic management | entrepreneurship |
9 |
Owl Securities | Craig Sasse, Anthony Tocco, and Thomas L. Lyon | 2006 Summer | international business | business ethics | business law |
10 |
Fusing Culture And Strategy: Prescription For Success At Doctors Community Hospital | Michael J. Fratantuono and David M. Sarcone | 2006 Summer | leadership | strategic management | health care administration |
11 |
HENKEL-LOCTITE®1: Hot-Melt PUR | Martha C. Fransson and David W. Wolf | 2006 Summer | marketing | innovation | management |
12 |
General Cable Corporation's Oil-Gas-Petroleum Business | Ken Kono | 2006 Summer | marketing | new product development | business strategy |
13 |
A New Season Begins: The Royal New Zealand Ballet | Kate Daellenbach | 2005/2006 Winter | marketing | performance arts | |
14 |
Savage's Bakery: Knowing When to Invest and When to Sell | George Howard, Elizabeth Scott, Mary Whitehouse, Caroline M. Fisher | 2005 Summer | entrepreneurship | strategic management | small business |
15 |
Evaluating CEHN, S.A. | Francisco J. Lopez Lubian, Ricardo Moreno | 2005 Summer | business valuation | corporate finance | value-based management |
161 |
WestJet | Eldon Gardner | 2005 Summer | airline industry | financial strategy and planning | lease financing |
17 |
Axxon (Venture) Capital, Inc. | Jonathan B. Welch | 2005 Summer | financial strategy | venture capital | entrepreneurial finance |
18 |
F5 Networks | Hugh Grove, Tom Cook, Steve Coburn | 2005 Summer | managerial accounting | financial accounting | internet traffic management industry |
19 |
Boardwalk Acquisition | Hugh Grove, Tom Cook, Rod Schuster | 2005 Summer | financial forecasting | performance benchmarking | business valuation techniques |
20 |
Sharpco, Inc. | Arthur Sharplin | 2005 Summer | small business management | entrepreneurship | strategic management |
21 |
The Southwest Arkansas University Athletic Department | Daniel R. Marburger | 2004/2005 Winter | business ethics | business law | higher education |
22 |
A Perishable Coup D'Etat: Webvan and the Online Grocery Industry | Cara Peters, Marilyn Okleshen, Dinesh D'Costa | 2004/2005 Winter | e-commerce | online grocery industry | marketing |
23 |
The Wiremold Company: The Field Sales Organization | Martha C. Fransson, Robin Chase, Edward B. Miller, Scott M. Bartosch | 2004/2005 Winter | marketing strategy | lean principles | kaizen |
24 |
Scheduling at a Hospital Call Center | Gary Clendenen, Dee Ann Dorsey | 2004/2005 Winter | health care | operations management | management science |
25 |
A Challenge for the Medical Sciences Center on Aging | John Todd | 2004/2005 Winter | organizational behavior | public administration | leadership style |
26 |
Leadership Styles at PDS: The Effect on the Future of a Pharmaceutical Firm | Heather Johnson, Liz Thach, Duane Dove | 2004/2005 Winter | leadership style | organizational behavior | strategic evolution |
27 |
The Wiremold Company: Listening to the Voice of the Customer | Martha C. Fransson, Peter J. LaPlaca, Steven M. Maynard | 2004 Summer | high-tech marketing | new product development | Quality Function Deployment |
28 |
Unionizing the Des Moines Water Works | Delaney J. Kirk | 2004 Summer | labor/industrial relations | human resource management | water utility industry |
29 |
Cressoft: Journey from ISO 9001 to CMM | Jamshed Hasan Khan | 2004 Summer | production/operations management | quality certification | customer focus |
30 |
Zelte USA | Douglas G. Ohmer, Claire McCarty Kilian | 2004 Summer | leadership style | organizational behavior | human resources |
31 |
EM2: The Phone Rang at the Game | Jeff Totten, Don Pope | 2004 Summer | marketing | advertising industry | customer retention strategy |
32 |
The Wiremold Company: Wiremold® Distributor Incentive Program | Martha C. Fransson, Robin Chase, Edward B. Miller, Scott M. Bartosch | 2004 Summer | marketing strategy | lean principles | Quality Function Deployment (QFD) |
33 |
BMX Cycles | Arif I. Rana, James Erskine | 2004 Summer | production/operations management | bicycle-manufacturing industry | process analysis |
34 |
Oncologic Biopharmaceuticals: The Acquisition of a Technology Start-Up | John H. Friar, Raymond M. Kinnunen | 2003/2004 Winter | entrepreneurship | biotechnology | start-up company |
35 |
Roberts Pharmaceuticals | Thomas L. Lyon, Anthony L. Tocco | 2003/2004 Winter | pharmaceutical industry | start-up company | entrepreneurship |
36 |
GlaxoSmithKline's Retaliation Against Cross-Border Sales of Prescription Drugs | Sara Smith Shull, Rebecca J. Morris | 2003/2004 Winter | business ethics | social responsibility | marketing strategy |
37 |
Philip's Photography: How to Compete with Superstores and the Internet | Nancy M. Levenburg, Thomas V. Schwarz | 2003/2004 Winter | small business | entrepreneurship | financial performance |
38 |
Chipco International: "We Didn't Create the Problem, But We Have To Survive It." | Thomas C. Leach | 2003/2004 Winter | chip manufacturing | financial performance | enterpreneurship |
39 |
The Indicted CFO | Joe Thomas, Ralph Williams | 2003 Summer | ethics | social responsibility | human resource management |
40 |
Deere & Company: Plowing the New Millennium | Peter G. Goulet, Lynda L. Goulet, Tony D. Thelen | 2003 Summer | financial services | technology | corporate strategy |
41 |
Pivot International - Pursuing Growth | Marilyn L. Taylor, Theresa T. Coates | 2003 Summer | strategic management | industry analysis | competitive assessment |
42 |
Vietnam International Hospital: What Now? | Mark Kroll, Barbara Ross Wooldridge, Nguyen Viet Anh | 2003 Summer | international strategy and marketing | health care management | international joint ventures |
43 |
The Rise and Fall of Pets.com: "Because Pets Can't Buy." | Cara L. O. Peters, Marilyn J. Okleshen | 2002-2003 Winter | e-commerce | marketing | financial management |
44 |
Rainy Day Books | Patricia G. Greene, Thomas L. Lyon | 2002-2003 Winter | entrepreneurship | technology | retail industry |
45 |
The Albany County Sheriff's Department: The War on Crime Statistics | Jeffery Lloyd Seaton, John E. Timmerman | 2002-2003 Winter | business ethics | statistics | |
46 |
Note on the Security Management and Manufacturers Industry | Theresa T. Coates, Marilyn L. Taylor | 2002-2003 Winter | security management industry | manufacturing industry | competitive analysis |
47 |
Ashanti Goldfields Company | Rajib Sanyal, Hope K. Torkornoo | 2002-2003 Winter | international business | hedging strategy | international finance |
48 |
The Association of Arizona Food Banks | Tim J. Burkink | 2002-2003 Winter | nonprofit organization | marketing channels | food marketing system |
49 |
The International Bank of Asia: Confronting a Crisis | A. J. Almaney | 2002-2003 Winter | business strategy | international business | banking |
50 |
Custom Acquisition Case | Hugh Grove, Tom Cook | 2002 Summer | managerial accounting | finance | mergers and acquisitions |
51 |
Our Grandfather's Legacy | Frank C. Jenkins, Martha C. Fransson | 2002 Summer | financial management | business valuation | taxation |
52 |
SIA Katalogs | Katherine Campbell, Duane Helleloid | 2002 Summer | strategic management | international business | strategy implementation |
53 |
Natural Harvest | Gary Clendenen, Leslie Toombs, Perry Worthen | 2002 Summer | small business | entrepreneurship | retailing |
54 |
Mann Lumber: A Question of Financial Statement Analysis | Edwin C. Leonard Jr., Patricia A. Ryan | 2002 Summer | small business | financial analysis | accounting |
55 |
Highland Place | Fred Hebein | 2002 Summer | small business | real estate | financial analysis |
57 |
R. C. Willey Home Furnishings | Erhard K. Valentin, Jerald T. Storey | 2002 Summer | business strategy | value creation system | strategic management |
57 |
Alternative Charge-Back Systems for Shared Services at the Boeing Company: The Case of Voice Telecommunication Services | William Ortega | 2001/2002 Winter | accounting | activity-based system | aerospace industry |
58 |
TeleReach: Staffing for Team Effectiveness | Tammy Bunn Hiller | 2001/2002 Winter | human resource management | staffing | employee-involvement teams |
59
|
The Noor Arfa Batik Company: An International Case Study of Small Business Development in the Textile and Apparel Industry | LuAnn Gaskill, Howard Van Auken, Mary Littell, Virginia Blackburn, Michael Whiteford | 2001/2002 Winter | international business | small business development | textile and apparel industry |
60
|
TeleReach: Dissatisfaction and Declining Morale in Self-Directed Work Teams | Tammy Bunn Hiller | 2001/2002 Winter | organization behavior | employee dissatisfaction | hiring |
61
|
Funco, Inc. | Ken C. Schneider, Elaine Davis | 2001/2002 Winter | video game industry | entrepreneurship | financial analysis |
62
|
Marty's Meats Lays an Egg | David W. Rosenthal, Terri Feldman Barr | 2001/2002 Winter | marketing strategy | small business | service recovery |
63
|
Take the Oreck Challenge | Herbert Sherman | 2001/2002 Winter | retail management | ethics | sales presentation |
64 |
Hewlett Packard in 1999: The Beginning of the Fiorina Era | Patricia A. Ryan | 2001/2002 Winter | strategy | leadership | corporate culture |
65
|
Marketing Research in the Political Arena: Use or Abuse? | Stephen B. Castleberry | 2001 Summer | business ethics | marketing research | politics |
66
|
Gold'n Pump: Sometimes Bad Things Happen to Good Companies | Janell Kurtz, Richard Sebastian, Gary Sneide | 2001 Summer | crisis management | human resource management | marketing |
67 |
The Spotswood Company Benefits Plan | William A. Stoever | 2001 Summer | benefits plan | human resource management | |
68 |
ProjectDove-Tail: A Study in Intercultural Relationships and Communication | Taira Koybaeva, Richard L. Ratliff, I. Richard Johnson | 2001 Summer | international business | intercultural communication | intercultural relationships |
69
|
The Early Learning Center: Financial Analysis of a Nonprofit Day-Care Expansion | Ann Hackert, Steven S. Byers | 2001 Summer | nonprofit organization | financial analysis | |
70
|
First Protestant Church: At the Crossroads | W. Kent Moore, Peter M. Bergevin | 2001 Summer | nonprofit organization | fund development | financial analysis |
71
|
The Loewen Group | John V. Mullane, Joe G. Thomas | 2001 Summer | business strategy | funeral industry | demographics |
72
|
Agilent Technologies' Initial Public Offering | Patricia A. Ryan | 2001 Summer | Initial Public Offering (IPO) | financial analysis | business strategy |
73 |
Biotecnol LDA Pharmaceutica: A Case Study | Michael Bommer, Manual V. Heitor, Conceicao Vedovello, Pedro de Noronha Passarra | 2001 Summer | pharmaceutical industry | generic drug industry | venture start-up |
74
|
Cironi's Sewing Center: Adding New Merchandise Lines | Gary B. Frank, J. B. Wilkinson | 2000 Winter | venture strategy | market research | product line expansion |
75 |
The Channel Tunnel | Ashley W. Burrowes, Eldon J. Gardner | 2000 Winter | international business | financial analysis | |
76
|
Polytech: A British Chemical Company in China | Joseph Cheng, Rajib Sanyal | 2000 Winter | international business | foreign investment | operations management |
77
|
WTVQ: The Rosie O'Donnell Show | David W. Rosenthal, Terri Feldman Barr, Jessica Brenner | 2000 Winter | TV show | talk show | media |
78
|
Where Has All the Money Gone? Funding for the Supplemental Regional Healthcare Program | Herbert Sherman | 2000 Summer | nonprofit organization | management | control systems |
79
|
Princess House: Acquisition and Turnaround | Fred Hebein | 2000 Summer | financial analysis | direct-selling industry | mergers and acquisitions |
80
|
The Bismuth Cartridge Company: Strategic Positioning and Transitions Among Powerful Competitors | Robert L. Brown, Anthony F. McGann | 2000 Summer | competition | government regulation | manufacturing process |
81
|
The HeaterMeals Company: A Hot in the Dark | Christopher R. Moberg, David W. Rosenthal, Robert W. Twells | 2000 Summer | marketing strategy | new product development | market development strategy |
82
|
Product Costing for Blackhawk Engineering | William F. Bowlin, Benjamin De Jong | 1999 Summer | product costing | manufacturing processes | job costing |
83
|
Seattle Silicon (A) | Gerald M. Myers, John V. Celms, Joseph E. McCann III | 1999 Summer | venture capital | strategic management | value chain |
84
|
Seatlle Silicon (B) | Gerald M. Myers, John V. Celms, Joseph E. McCann III | 1999 Summer | venture capital | strategic management | corporate strategy |
85
|
The Supersizing of the U.S. Bookselling Industry | Rebecca J. Morris | 1999 Summer | industry analysis | supply chain | strategy analysis |
86
|
Eskom, South Africa: Branding a Commodity | Edward L. Felton, Robert W. Service, Mary Ann Hocutt | 1999 Summer | marketing strategy | branding | electric utility industry |
87 |
Decision Time at Quinby College | Norman F. Foy | 1999 Summer | nonprofit organization | higher education | strategy |
88
|
Berube & Read Printing Company | Robert Millen, Andrew Moulton | 1999 Summer | venture strategy | financial analysis | capacity constraints |
89
|
Apple Computer: The Second Time Around | David B. Croll, Thomas L. Wheelen | 1999 Summer | financial analysis | corporate strategy | new product development and introduction |
90 |
The ER That Became the Emergency: Managing the Double Bind | Earl Simendinger, Mary Anne Watson, Mike Jasperson, Bryan Boliard | 1998 Winter | nonprofit organization | health care administration | marketing strategy |
91
|
The Institute for the Liberal Arts | Martine Duchatelet, Patricia B. Lash, Steve Gehret | 1998 Winter | nonprofit organization | higher education administration | strategic management |
92
|
Sunbeam and Albert J. Dunlap: Maximizing Shareholder Wealth, But at What Cost? | Patricia A. Ryan | 1998 Winter | strategic management | mergers and acquisitions | corporate valuation |
93
|
Kinetics.com: Marketing and Financing a Technology Product Through Its Infant Stages | Nany Mohan, Bill Sekely | 1998 Winter | marketing strategy | financial analysis | software development industry |
94
|
Syratech's South Bronx Acquisition | Gina Vega | 1998 Summer | ethics | business law | mergers and acquisitions |
95 |
YWCA of Salt Lake City: The Diversification of Diversity | Steven J. Maranville | 1998 Summer | nonprofit organization | strategic planning | strategic shift |
96
|
South Coast Rehabilitation Services | Mike Boorom, Fred Hebein | 1998 Summer | organizational management | rehabilitation services | corporate culture |
97
|
Redhook Ale Brewery | Stephen E. Barndt | 1998 Summer | strategic management | brewing industry | operations management |
| 98 |
Non-Invasive Monitoring Systems | Williams A. Andrews | 1998 Summer | small business | organizational structure | financial performance |
99
|
Case Method Teaching in a Multi-Site Interactive Distance Learning Format | Marilyn Helms, Judy Nixon | 1998 Summer | distance learning | education | case method teaching |
100
|
Barrick Gold | Fred Hebein | 1997 Summer & Winter | finance | hedging strategy | gold mining industry |
101
|
To Disclosure or Not to Disclose: The Public Secret Episode | Deborah A. Howard, Larry R. Steenberg, Nancy H. Leonard, Terry W. Mullins | 1997 Summer & Winter | wholesale distribution | medical and surgical supplies | sales representatives |
102 |
The Increased Workload and the Americans with Disabilities Act (ADA): The Case of Harvey Livingston | Thomas R. Miller, James C. Hodgetts | 1997 Summer & Winter | human resource management | Americans with Disabilities Act (ADA) | higher education |
103
|
Metropolitan Property & Casualty Insurance Company | Robert Millen, Frederick Van Bennekom | 1997 Summer & Winter | operations management | staff scheduling | quality improvement initiative |
104 |
Ben & Jerry's Homemade, Inc.: Passing the Torch | Daniel J. McCarthy | 1997 Summer & Winter | business strategy | leadership | corporate culture |
105 |
The Wolf Education and Research Center | John Lawrence, Wendy Lawrence | 1997 Summer & Winter | business strategy | non-profit organization | environmental education |
106 |
American Family Housing, Inc. | Rebecca Roseberry, Michael Jay Garrison, Jo Ann Duffy | 1997 Summer & Winter | mobile home industry | competitive environment | financial analysis |
107
|
Varity Corporation: Health Benefits for Employees or Health of the Company? | Peter M. Bergevin, W. Kent Moore | 1997 Summer & Winter | business ethics | medical benefits package | business law |
108
|
Customer Service Technologies | Tom Cook, Hugh D. Grove, Steve Coburn | 1997 Summer & Winter | outsourcing | customer service | Initial Public Offering (IPO) |
109
|
The Indispensable Prima Donna | Tammy Bunn Hiller, Paul J. Muir, Neal Harrison, Eric Hidy, Sandra Cook | 1997 Summer & Winter | human resource management | metals recycling industry | corporate culture |
110
|
Crist Power Plant: Planning for a Maintenance Outage | Chetan S. Sankar, P.K. Raju, Michael F. Kler | 1997 Summer & Winter | project management | decision support system | operations management |
111 |
Autonet, Inc. | Thomas H. Stevenson | 1997 Summer & Winter | small business | high-tech industry | dealer marketing |
112
|
Maytag Corporation: Reluctant Retrenchment | J. David Hunger | 1997 Summer & Winter | business strategy | home appliance industry | mergers and acquisitions |
112
|
The Mejia Family Tire Company | Mark Kroll, Leslie Toombs, Jennifer Videtto | 1997 Summer & Winter | small business | international business | operations management |

